‍Client: Stuttering Therapy Services
Project: Website design and branding overhaul to enhance user experience and improve clinic accessibility.

Role: UX/UI Designer and Developer

The Challenge

Stuttering Therapy Services approached me to create a new digital presence from scratch.
They faced several key challenges:
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Repetitive Client Inquiries: Clinicians were overwhelmed with answering the same questions via phone and email, taking time away from consultations.

Lack of Online Presence: Without a website, there was no central place for clients to access crucial information or easily get in touch with the clinic.

Branding: The clinic needed a cohesive brand that reflected its professional and compassionate approach to therapy.

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Explore the Website Below

Experience the fully developed website live at: Stuttering Therapy Services

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The Solution

After analyzing the clinic’s needs, I developed a comprehensive strategy:

Website Design: Created a responsive site with clear navigation, a clinician profiles page, and a centralized FAQ section.

Clear Navigation: Ensured the site structure was intuitive and easy to navigate for visitors seeking information.

Centralized FAQ Page: A dedicated FAQ page that addressed the most common questions, freeing up clinicians from answering repetitive inquiries.

Contact Form Integration: A streamlined contact form that directed client inquiries straight to the clinicians' email, reducing phone and email traffic.

Branding: Developed a modern brand identity to help the clinic appear approachable, professional, and trustworthy.

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Design & Development

I designed and developed the website using Webflow, focusing on aesthetics, functionality, and responsiveness.
Key sections of the site included:

Branding

I developed a cohesive branding package that included:

A modern logo symbolizing the clinic’s mission of clear communication.

A calming color palette to convey trust and empathy.

Clean typography for accessibility across all devices.

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Homepage

The homepage welcomes visitors with a clear call-to-action, directing them to the FAQ page and clinician profiles. The design emphasizes simplicity and accessibility, with sections introducing the clinic and its services.

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Clinicians Page

I created a comprehensive Clinicians Page listing all practitioners, with links to individual profiles.
Each clinician’s page includes:

Professional Background: Detailed information on their qualifications and experience.

Areas of Expertise: An overview of the conditions they specialize in treating.

This section was critical for building trust and helping clients select the most suitable practitioner.

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FAQ Page

The FAQ page addresses common inquiries such as the nature of stuttering, available treatments, and costs. By consolidating this information, the page reduced repetitive questions clinicians had to answer by phone or email.

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Contact Form

The custom-built contact form allows clients to reach out directly to the clinic, streamlining communication and ensuring timely responses.
I built an easy-to-use contact form that allowed clients to submit inquiries directly to the clinicians. This form was integrated with Webflow’s email functionality.

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The Solution

The final result was a fully responsive website that met the clinic's operational needs and provided a seamless user experience. Key features included:

Simplified Client Experience: Clients can find answers to frequently asked questions easily, reducing the time clinicians spend answering repetitive inquiries.

Streamlined Communication: The contact form sends inquiries directly to clinicians, helping to manage communications more efficiently.

Mobile-Friendly Design: The website is fully responsive, ensuring that it looks great on all devices.

Brand Identity: A cohesive visual identity enhanced the clinic’s professionalism and trustworthiness.

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Results

The website reduced repetitive inquiries, enhanced client trust, and received positive feedback from both clinicians and clients.

Enhanced Client Trust: The clinicians’ profiles and professional branding helped establish credibility.

Increased Engagement: Clients spent more time on the website, especially in the FAQ section, indicating that the site was meeting their needs.

Positive Feedback: Both clinicians and clients gave positive feedback on the website’s design and functionality.

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